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The Kinetik Solution

Manage your NEMT program with more clarity and control than ever before

Discover a powerful new way to deliver your transportation benefit, designed to fit your unique needs.

Transforming NEMT

An industry-changing combination

We help health plans implement industry-leading NEMT programs by combining our interoperable technology with tailored program design.

Increase program control and transparency
Reduce fraud, waste, and abuse
Maximize program efficiency and reduce costs
Provide a better member experience
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Health Plan

“Kinetik gives us a much deeper level of insight into both member profiles and trip details. We can see everything — from appointment types and trip mileage to real-time status updates — giving us clarity on distance and logistics, even when we’re unfamiliar with the area. The platform allows us to manage utilization more effectively by tracking levels of service, vendor assignments, and trip lengths. Profile notes ensure consistency when members call in or when handling grievances, and having full visibility into travel related expenses has been a game-changer. None of this was possible with a broker.”

Manage your NEMT Program

A powerful, balanced approach to NEMT

Kinetik is the nation’s first digitally integrated healthcare transportation infrastructure, seamlessly connecting health plans, transportation providers, and members in real-time.

Transportation provider network

Access our extensive network of transportation providers or continue using your own trusted partners.

Either way, we’re able to seamlessly integrate with your preferred providers to ensure real-time coordination and management for every ride.

Kinetik Health App

Put your members first

Give your members the power to manage their transportation with ease. From booking to arrival, they can confidently and independently request, track, and manage every ride.

Background

A proven model for modernizing NEMT

Real results delivered at scale – digitized operations, measurable cost savings, and a stronger member experience backed by actual data.

97% of rides are digitized, reducing FWA by providing complete visibility and verifiable data on every trip.

61% reduction in complaint-to-trip ratio, improving member satisfaction and overall experience.

48% reduction in average cost per ride, enabling reallocation of resources toward higher-value care initiatives.