Information Assurance
Comprehensive security & compliance solutions you can trust
Kinetik’s Information Assurance program ensures that security, privacy, and compliance are embedded at every stage, protecting the integrity and confidentiality of the data we manage.
R2 HITRUST
SOC 2 Type II
SOC 1 Type II
HIPAA
Nist CSF
Proactive security
Security is built into how we work. Through ongoing training, real-time monitoring, and strong third-party oversight, we apply risk-based controls that keep your data protected end-to-end.
Strict privacy
As a trusted partner in privacy and data protection, we make our practices transparent and empower you to manage your data with confidence.
Industry-certified
Our platform is backed by leading healthcare and security certifications — delivering the trust, assurance, and reliability you expect from a top-tier partner.
Security, reliability, and performance
Kinetik is built as a system of record for healthcare transportation — where security, uptime, and performance are not features, but requirements.
We operate in environments where missed trips mean missed care. That drives how we design, monitor, and scale the platform.
Security & data protection
Member data is protected through encryption, role-based access controls, and continuous monitoring across the platform. Our infrastructure is designed to meet HIPAA requirements and withstand real-world audit conditions — not just pass checklists.
Scalability & performance
Our cloud-based architecture scales with demand, from daily operations to peak volumes. Load balancing, caching, and continuous optimization ensure consistent performance without degradation as programs grow.
System reliability & availability
Kinetik is engineered for high availability with redundant infrastructure and real-time monitoring. When the platform is running, care moves. When it’s not, it doesn’t — so we build accordingly.
Operational vigilance
Security and performance are actively managed — not assumed. We monitor continuously, respond in real-time, and iterate constantly to maintain a resilient, high-trust system.
Built on Trust
Certifications
We hold industry-leading certifications that demonstrate our commitment to enterprise-level security, risk management, and regulatory compliance.
SOC 1 Type II
SOC 1 Type II: Kinetik’s SOC 1 Type II attestation confirms the design and operational effectiveness of controls that support accurate and reliable financial reporting, reinforcing trust for enterprise and healthcare partners.
SOC 2 Type II
Kinetik has achieved SOC 2 Type II attestation, reflecting independent assurance over the design and operating effectiveness of controls related to security, availability, and confidentiality.
HITRUST CSF Certification
Kinetik’s HITRUST CSF Risk-Based, 2-Year Certification validates the strength of our security and privacy program across our platform and infrastructure, aligned with leading frameworks such as ISO, NIST, PCI, HIPAA, and GDPR.
HIPAA Compliance
Kinetik is committed to protecting the confidentiality, integrity, and availability of customer health data through dedicated Information Security and HIPAA compliance programs supporting the secure handling of ePHI.
NIST CSF Validation
Kinetik has achieved NIST CSF validation through its HITRUST Risk-Based, 2-Year (r2) Certification, providing independent assurance of the design and implementation of cybersecurity policies and controls in alignment with NIST standards.
Privacy
Kinetik is committed to keeping your information safe and secure. Our Privacy policy explains how we collect, use, and protect your information when you visit our website or interact with our services. Our Terms of use outline the rules and guidelines for using our website and services.
We encourage you to review both documents to understand how we safeguard your personal data and ensure a trusted experience.
