Revenue Cycle Management (Kinetik Pulse)

From trip to payment  — fully connected

Billing isn’t a back-office function.
It’s where transportation programs either hold up — or break down. Kinetik connects trip data directly to claims so every ride becomes a clean, verifiable, and payable claim. No manual entry. No disconnected systems. No gaps between service and payment.

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With claims auto-populated from dispatch data and a 99%+ first-submission acceptance rate, providers get paid in weeks — not months.

Two ways to manage billing

Kinetik provides flexible billing solutions depending on how you want to operate — whether you manage billing directly or have Kinetik handle it for you

Kinetik Pulse

Kinetik Pulse: Software for transportation providers

A self-service billing platform built for transportation providers to manage claims directly.

Submit claims through 3,100+ payer integrations
Track claims from submission to payment
Standardized, EDI-ready workflows (837 and 835 files)
Real-time visibility into claim status

Providers get full control — without the manual work.

Reduce monthly billing time by up to 90%

99%+ first-submission claim acceptance rate

Improve speed and predictability of payments

Kinetik Pulse PRO

Kinetik Pulse Pro: Full-service billing support

For teams that don’t want to manage billing in-house, Kinetik Pulse Pro extends the platform with dedicated operational support.
Kinetik acts as an extension of your team — handling billing end-to-end so you don’t have to.

Claim generation and submission managed for you
Resubmissions and denial management
Payment reconciliation and reporting
Provider support and issue resolution
Ongoing performance optimization

You don’t just get the system — you get the team behind it.

Lacee was so helpful and I appreciated all the information she was able to give me – Truthfully, Thank you, to your whole department. You all help so many people who otherwise wouldn’t be able to get to their appointments – you are all so amazing!

Thanks to Kinetik, we’ve successfully internalized our Non-Medical Transportation benefit. This solution has outperformed our former broker by every metric — improving customer service, strengthening provider relationships, and delivering substantial cost savings. Our partnership with Kinetik fuels our enthusiasm to expand this success into NEMT and new territories.

[Kinetik] is quite user friendly. It is such a far and away improvement from MTM – it’s unbelievable.

The transportation department is absolutely amazing! I have had to call several times at the last minute and you all have saved me and never have let me down. Thank you to you all for being the best there is!

Kinetik has strict controls that prevent providers from billing beyond set limits, which our team defines at the time of booking. We can also set trip limits so long-distance rides are flagged for prior approval, triggering a review to ensure the member is going to the closest available provider. This directly helps us reduce waste in the system.

We’ve been with Kinetik for over a year now and I can say that they are more than just a billing company. Their software and service is great and they have always been supportive when I have questions or concerns regarding my billing or other NEMT related topics.

Kinetik gives me greater control over every aspect of trip management — from reviewing ride requests and assigning providers to investigating failed rides and tracking trip statuses in real-time.

Kinetik has made billing my claims a much simpler and easier process. Extremely organized interface and portal with a knowledgeable staff that responds quickly and is solution oriented.

Kinetik has completely changed the way I manage member transportation requests. I can now confidently reassure members when their provider is en route, set up urgent short-notice trips without relying on a third party, and review past trips to identify reliable providers for the future. Having everything — notes, trip history, member demographics, and preferred providers — all on one screen is a huge advantage.

It’s really a pleasure working with you guys. [Kinetik] is super simple and easy to use. Made everything easier. Really appreciate it. Btw, what others health plans do you guys work with? So, I can apply with them.

Kinetik gives us a much deeper level of insight into member profiles and trip details — from appointment types and mileage to real-time status updates. The platform lets us manage utilization more effectively by tracking levels of service, vendor assignments, and trip lengths, while profile notes ensure consistency across every member interaction. None of this was possible with a broker.

This actually seems far superior to the MTM site… and a MILLION times superior to the ModivCare site

…it looks pretty straightforward and it’s definitely an easier process than what we’ve been doing for over 10 years.

What you get with Kinetik billing

Whether you manage billing directly or partner with Kinetik, the outcome is the same: a faster, more reliable path from trip to payment.

Clean claims, automatically

Claims are auto-populated directly from dispatch completed trip data — with rates, modifiers, and eligibility built in.

Full visibility from submission to payment

Track every claim across its lifecycle — no chasing updates, no blind spots.

Faster reimbursements, fewer rejections

Real-time validation and structured workflows reduce denials and resubmissions.

Less manual work

Automation and standardized workflows eliminate hours of billing effort.

For health plans and enterprise programs

For health plans and enterprise programs, billing isn’t a separate process — it’s built into Kinetik’s closed-loop platform from the group up, connected to the full trip lifecycle. to the full trip lifecycle.

Claims are auto-populated with source trip data
Billing is integrated with scheduling and dispatch
Financial performance is visible in real-time

No separate systems. No reconciliation gaps. One system of record.

Modernize how transportation gets paid

See how Kinetik Kinetik Pulse and Kinetik Pulse Pro reduce billing time, improve accuracy, and give you full visibility into every claim — with a 99%+ acceptance rate and reimbursements in weeks, not months.

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