Texas runs one of the most disciplined Medicaid programs in the country. The state’s overall payment error rate (1.31% against…
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About Us
Access to care should never be out of reach
We’re redefining healthcare transportation to make access consistent, equitable, and reliable for everyone.
Transforming NEMT
Critical care may not be simple
getting there should be
Getting to a doctor’s appointment or therapy session shouldn’t be the hardest part of the day. But for many, unreliable transportation, cost barriers, and mobility needs stand in the way of essential care.
We started Kinetik to change that. Since 2017, we’ve been transforming how medical transportation programs operate nationwide, ensuring every member has a dependable way to reach the care they deserve.
Transforming NEMT
Building the infrastructure behind access to care
2017
Founded
Kinetik was founded by Sufian Chowdhury, Atif Hussain, and Mahbub Rahman in the back office of a Brooklyn-based transportation provider.
2018
Digitizing medical transportation billing
Kinetik launches the industry’s first revenue cycle management (Kinetik Pulse) platform purpose-built for medical transportation.
2019
Interoperability takes shape
Kinetik integrates with its first dispatch partner, iCabbi, enabling interoperability between dispatch, trip data, and billing, and auto-generating claims directly from completed trips.
2020
Scaling a connected network
Kinetik expands integrations to more than 20 leading dispatch platforms, bringing automated billing, trip validation, and standardized workflows to a national scale.
2021
Industry adoption & partnerships
Kinetik partners with major transportation networks and TNCs, including Lyft, Uber, SendaRide, zTrip, CarePool, and M7, as well as thousands of local providers.
2022
Expanding beyond billing
Kinetik launches its broader medical transportation platform with Kinetik Atlas and Kinetik Compass, evolving from billing software into a closed-loop transportation system.
2023
Health plans bring transportation in-house
Health plans use Kinetik to internalize NEMT operations, replacing broker-led models with fully digitized, plan-owned programs.
2024
2025
From platform to operating partner
Kinetik expands into tech-enabled services, supporting call center operations, network management, and program governance – proving transportation programs can be transparent, audit-ready, and member-centered without brokers.
2017
Year founded
70
Team members
32M+
Capital raised
$1.1B
Claims processed
1.5M+
Members served
Who We Are
The team behind Kinetik
We bring deep expertise across healthcare, technology, and Medicaid operations to create transportation programs that are more transparent, data-driven, and reliable for the communities you serve.
Be just
We believe in fair access to care, and this starts with us. Equity is at our core. We build inclusive, fair solutions that consider everyone, both in and out of the office
Be curious
Our industry is complex and constantly evolving. We encourage questions, continuous learning, and a deep understanding of the ‘why’ behind every project
Be collaborative
We work as a team because our mission is bigger than any one person. By bringing diverse perspectives together, we can better address challenges and create unique, impactful solutions
A shared mission to drive healthcare forward
We set out to make sure transportation never stands between someone and their care, whether it’s a routine appointment, dialysis treatment, therapy session or anything in-between. Today, our diverse, passionate team is making this dream a reality.
Official CMS friend of the ecosystem
Kinetik has been recognized by the Centers for Medicare & Medicaid Services (CMS) as a Friend of the Ecosystem.
This reflects our commitment to advancing interoperability, strengthening secure data exchange, and building a more transparent, accountable healthcare infrastructure.
Non-emergency medical transportation sits at the intersection of access, compliance, and cost. As part of the CMS ecosystem, we’re working alongside health plans, technology partners, and government agencies to modernize how transportation is managed — and how care is accessed.
In the spotlight
News, articles, and resources
The national NEMT market is projected to grow from $8.66 billion in 2021 to $15.58 billion by 2028, an increase of…
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Webinar recording For rural communities, the path to care is rarely straightforward. Distance, scarce resources, and disconnected systems create barriers…
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