Juan Alvarado is the CEO of VioX Transportation, which owns three taxi and car service companies in the New York City area.
The companies focus on non-emergency transportation for healthcare patients.
The three companies complete over 700 trips a day in and around New York City.
Challenges:
- Lost revenue due to claim resubmissions
- Unclear rejection reasons when submitting claims
- Challenging to resubmit claims without clear rejection reason
- Difficulty finding easy-to-use software
- Researching new technology is time consuming and laborious
- Onboarding and learning technology is challenging
Solution: Kinetik’s Revenue Cycle Management (RCM) Platform
- Streamlined claim submission process
- Claim submission and resubmission for rejected claims became as simple as clicking one button
- RCM platform provides visibility into all claim rejections so you can accurately correct them
- Re-submissions have a substantially higher approval rate
- Easy-to-use technology
- Incredibly user-friendly platform
- Excellent and easy-to-follow navigation and product with onboarding support
“The platform is easy to read and understand” -Sarah Alvarado, COO at VioX Transportation
- Knowledgeable and easily accessible customer service
- Customer Success team that is extremely knowledgeable about NEMT claims processing
- Live team during business hours and ticket submission during off-hours
Learn how you can save money, time, and increase your revenue with Kinetik and our Revenue Cycle Management (RCM) Platform today!
Contact us: sales@kinetik.care
About Kinetik:
Kinetik is a healthcare technology and payments company that provides a suite of products and services for key stakeholders in the Non-Emergency Medical Transportation (NEMT) industry. By connecting key stakeholders through an end-to-end solution, Kinetik reduces significant fraud, waste, and abuse for its Partners while enabling access to care for patients. Our technology enables our Partners to improve access to care for their patient population, streamline internal operations, and reduce the overall cost of transportation.
