Powering NEMT Through Connected Infrastructure
The fragmentation in healthcare impacts all of us. Our health data, care coordination, and administrative workflows are complex and disconnected. This is especially evident in Non-Emergency Medical Transportation (NEMT), where siloed systems, manual processes, and unreliable coordination continue to leave members asking, “where’s my ride?”
At Kinetik, we’re building the infrastructure NEMT has always needed: one that’s digital, interoperable, and real-time. We are focused on delivering smarter, more connected systems that help health plans eliminate manual processes, reduce fraud, and deliver transportation that’s as reliable as the care it leads to.
With our interoperable platform and consultative approach to NEMT redesign, health plans improve access to care with real-time data, automation, and a more efficient transportation network. Our latest blog outlines our three proven methods for transforming NEMT.
Sufian Chowdhury, CEO & Founder, Kinetik
Join our Webinar
Ways to Fight NEMT to Improve Member Experiences and Lower Costs
Register to attend our webinar with HMA on June 25, 2025, about how Non-Emergency Medical Transportation (NEMT) is breaking down access barriers for Medicaid populations. Discover how to transform NEMT from traditional ride scheduling to smarter, more efficient solutions that improve outcomes and reduce costs.
In the Media
Ways to Fight NEMT Fraud, Waste, & Abuse
In HIT Consultant, Sufian explored how digital infrastructure can combat fraud, waste, and abuse in Medicaid transportation—highlighting the role of automation, real-time tracking, and GPS validation in protecting public health dollars.
5 Things We Must Do To Improve the US Healthcare System
In a recent feature with Authority Magazine, Sufian offered five bold, necessary steps to rebuild trust, elevate equity, and use data with purpose.
Product Update: A New Member Experience
Our Member App launched in April. With real-time trip tracking, improved accessibility, and an intuitive interface, it’s setting a new standard for how members experience NEMT.
We’ll share a deeper dive next quarter — but if you’d like a preview, reach out for a demo by clicking here.
Company Announcements
People First: Kinetik Certified as a Great Place to Work
We’re proud that Kinetik is officially certified as a Great Place to Work, but even more thrilled about what our team says:
- 100% of employees say Kinetik is a great place to work
- That’s nearly twice the rate of a typical U.S. company (57%)
More than numbers, this recognition reflects the values we live every day: collaboration, authenticity, support, and a shared purpose.
We have a loyal team with high tenure:
- 32% with us <2 years
- 60% for 2–5 years
- 8% for 6–10 years
When asked to describe our culture, employee adjectives included: special, supportive, genuine, collaborative.
Trust Matters: Our Certifications Prove It
Security and compliance aren't afterthoughts–they're core to how we operate.- HITRUST Certification
- SOC 2 Type 2
- SOC 1 Type 2
Every ride, record, and reimbursement runs through a platform built to uphold the industry’s highest standards.
Let’s reimagine what’s possible for NEMT — together.
