NEMT is powered by Kinetik

Kinetik is a healthcare technology and services company that has built the nation’s first digitally integrated healthcare transportation infrastructure connecting payors, members, and transportation providers.

Our ecosystem creates interoperability and allows for a seamless delivery of non-emergency medical transportation (NEMT) services; including full visibility into the life cycle of each trip, program transparency; improved access to care; an enhanced member experience; ability to generate timely and accurate claims; and reduction of fraud, waste, and abuse.

Kinetik provides flexibility in program design and actionable data with an industry leading, end-to-end healthcare transportation management solution.

Who we help

We serve key stakeholders in the healthcare transportation industry by increasing interoperability and bringing the entire lifecycle of a healthcare trip into one fully integrated platform.

By digitally connecting health plans, healthcare providers, brokers, and transportation providers, we're helping to remove transportation as a barrier to healthcare.

Reduce patient no-shows and length of stay with our one-of-a-kind booking platform.

Efficiently manage transportation benefits by optimizing processes and improving member experience.

Digitize your oversight with trusted data and full transparency to reduce risk for fraud, waste, and abuse.

Simplify claim submissions, save time and get paid faster.

Our values

Be just

Creating equitable practices is top of mind for Kinetik. We prioritize establishing an environment that supports fairness over bias.

Be curious

Asking questions and learning about the "why?" behind each idea, project, and strategy is key to our success at Kinetik. We foster an environment that encourages curiosity rather than following the status quo.

Be collaborative

Bringing together diverse perspectives creates a strong culture. Collaborating with peers connects our team members and forms camaraderie that supports our mission.

Executive Team

The Kinetik team is highly experienced, dedicated, and mission driven, eager to solve the challenges of delivering effective healthcare transportation programs. Our leadership team members have combined experience in NEMT program operation and delivery, healthcare, technology, and transportation management.

Sufian Chowdhury

Chief Executive Officer,
Co-Founder

Atif Hussain

Chief Product Officer,
Co-Founder

Mahbub Rahman

Chief Technology Officer,
Co-Founder

Chad Turner

Chief Financial Officer

Elizabeth Jepsen

Chief of Staff

Mohammad Hossain

Chief Business Officer

Michelle Moreno

Vice President, Security

Jill Hericks

Vice President, Sales

Caleb Campbell

Head of People and Culture

Our story

2017

Kinetik is founded by Sufian Chowdhury, Atif Hussain, and Mahbub Rahman from the back office of a Brooklyn-based transportation provider.

The idea of developing a revenue cycle management (RCM) platform, specifically for the medical transportation industry, quickly gains momentum among local providers.

2018

Kinetik integrates its RCM platform with more than 3,100 payors throughout the country.

Its platform is developed to support electronic data interchange (EDI) files, including 837p, 835, 276, 277, 270, 271, and many more. Kinetik also registers as a clearinghouse for the industry.

2019

Kinetik successfully integrates with its first dispatch partner—iCabbi—and introduces the concept of interoperability.

Through its integration with iCabbi, Kinetik auto generates medical transport claims, reducing, and in some cases eliminating, the need for in-house medical billers for transportation providers.

2020

Kinetik partners with the nation’s leading dispatch platforms to further expand its reach within the industry.

Through strategic integrations, Kinetik unlocks interoperability and delivers automated billing on a nationwide scale.

2021

Kinetik partners with Lyft, Uber, CarePool, zTrip, M7, & many of the nation’s largest transportation providers and transportation network companies (TNCs).

Kinetik’s technology quickly becomes the new standard for managing payments in the industry. Kinetik also becomes the largest sponsor of NEMTAC, an association whose purpose is to accredit and standardize the industry.

2022

Kinetik launches a healthcare transportation management platform to empower health plans to take ownership of their program, including a trip assistant platform to digitally send trips to transportation providers and transportation network companies.

2023

Kinetik partnered with Partnership HealthPlan of California (Partnership) to transition their NEMT operations fully in-house — a bold move for a health plan serving over 1 million members. By leveraging Kinetik’s closed-loop ecosystem, Partnership took ownership of their program and replaced a fragmented, broker-led model with a centralized, tech-enabled approach that delivers greater visibility, control, and member impact.

During the pilot phase, monthly ride volume grew from 30,000 to over 100,000 rides by year-end. In parallel, Kinetik launched Kinetik Financial Services (KFS) and integrated with DOMO, providing unmatched data transparency for Health Plans.

Kinetik earns full HITRUST, SOC 1 & 2 certifications.

2024

Kinetik continues to build national momentum with the expansion of its enterprise footprint, now including a major payer in New Mexico.

Its platforms have processed over 2 million booked rides and 5 million billed rides, managing a total transaction volume of $354.8 million across Trip Scheduler and RCM. With the addition of its Mobile App, Kinetik is well-positioned to reshape access to care for millions across the country.

Kinetik-Award-Winners-w-Co-Founders-2024-2

NEMT is powered by Kinetik

Who we help