Gain control and visibility into your healthcare transportation program
Kinetik empowers health plans with technology and expertise to take ownership of scalable, transparent, and community-based transportation programs.
Missed & late trips
Poor member experience
Lack of transparency
High costs
Risk for fraud, waste & abuse
Rigid program design
It’s time to reinvent NEMT.
Missed & late trips
Poor member experience
Lack of transparency
High costs
Risk for fraud, waste & abuse
Rigid program design
Solutions for health plans
Trust & partnership to create the future
When it’s time to change directions and take bold steps to transform your non-emergency medical transportation (NEMT) program, you need a team of experts who can help you redesign it from the ground up. Our experienced team partners with health plans to modernize and optimize transportation programs—delivering measurable cost savings, increased control, and complete visibility into program performance.
Technology changes the game
Get better results and more control with a connected platform
Elevate your NEMT program and increase access to care with a comprehensive interoperable platform that delivers transparency, member satisfaction, and cost savings.
97%
of completed trips are digitized, reducing risk for fraud, waste, and abuse
90%
reduced billing time through enhanced billing process
48%
reduction in average trip cost
61%
reduction in the ratio of complaints to trips
Clarity and control built into every workflow
Insight into detailed operations data to manage the member experience
End-to-end data integrations with dispatch
Build custom reports or review a collection of standardized reports
Trip Scheduler
Make it easy to manage your entire NEMT program, including the ability to book recurring, future, and same day trips, while smart matching technology ensures the best transportation provider based on member needs and preferences.
- Integrate with your current transportation network or help expand it
- Create custom transportation provider profiles with serviceable areas, rate cards, and transportation modes
- Automate scheduling and provider assignments for more efficient transportation management and reduced costs
- Book recurring, future, and same day trips with ease from a single platform
- Gain real-time trip visibility from booking to billing
Trip Assistant
Enables your transportation providers to digitize their workflow with a platform that integrates with leading third-party dispatch platforms and driver applications
Collects GPS data throughout the trips
Control costs and access trip lifecycle insights, minimizing opportunities for fraud
Revenue Cycle Management (RCM)
Equip your transportation providers to automate claim submissions and track payments seamlessly with our integrated platform.
- Decrease manual repetition and reduce claim rejections by automating claim submissions and prior authorizations
- Accelerate payments through electronic billing and secure data transfer to ensure transportation providers receive timely reimbursements for a stronger, higher-performing network
- Streamline claim status and payment tracking with real-time updates and notifications
Kinetik Health App
Empower your members with an intuitive tool to manage their transportation benefit with confidence.
- See the driver’s location in real time, from pickup to drop-off
- Schedule recurring medical trips directly within the app
- Receive alerts for arrival times or unexpected delays
- Get answers instantly from live, on-call customer support
