5 Things We Must Do To Improve the US Healthcare System

5 Things We Must Do To Improve the US Healthcare System

Authority Magazine, Feb 17, 2025

 

Sufian Chowdhury, CEO of Kinetik, shares a multi-layered view on what it will take to meaningfully improve the U.S. healthcare system. One key theme he emphasizes is the need for better alignment across policy, technology, and care delivery. Without this coordination, even the most innovative healthcare solutions risk falling short. Chowdhury points out that incentives across stakeholders—patients, providers, payers, and regulators—are often misaligned, leading to inefficiencies, fragmented care, and wasteful spending.

He advocates for accelerating digitization not just within individual organizations, but across the healthcare ecosystem. Sufian believes that health tech companies must take responsibility for building systems that integrate easily, ensuring providers and payers can share data securely and in real time. He also underscores the importance of collaboration between younger and more seasoned healthcare professionals. Innovation, Sufian notes, can’t thrive in silos. Younger leaders bring digital fluency and urgency for reform, while established practitioners provide context, clinical wisdom, and policy insights that are crucial for navigating change.

Sufian's vision highlights the importance of addressing healthcare not only as a system of services but as a dynamic and evolving network of people, data, and shared responsibility.

Read the full interview with Jake Frankel here: Authority Magazine

 

About client

Safe and cost effective solution

Divine Right Transportation provides safe and cost effective transportation to addiction and recovery programs, pharmacy trips, doctors appointments, clinic visits, physical therapy, diabetes treatment, dialysis treatment, oncology trips, and more.

Their company strive to provide safe and timely social assistance and health-related transportation needs to those who are under-served with limited income.

Partnership with Kinetik

After three years of operating only in California, Divine Right Services was ready to expand its non-emergency medical transportation footprint in 2022. But with more states, more regulations and more rides to process, Divine Right would need a massive infusion of billing staff.

Instead, they brought on RCM Pro billing services from Kinetik.

gridimg1

Challenge

Quickly schedule and manage patient trips with full visibility into transportation benefit utilization. Trip Scheduler and Trip Assistant improves patient flow and lets healthcare workers get back to providing care.

Solution

With the nation’s largest digitally integrated NEMT transportation network, Kinetik is your partner for scalability. Trip Scheduler streamlines trip assignment and provides full ride visibility.

gridimg2

Impact

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc vulputate libero et velit
interdum, ac aliquet. Class aptent taciti sociosqu ad litora torquent per conubia

carman

Robert McBride

Founder and CEO at Divine Right Transportation

Billing can be very labor-intensive and manual. Kinetik has automated a huge part of the process and allows our people to deliver a better customer experience because they are not pushing paper.

carman

Robert McBride

Founder and CEO at Divine Right Transportation

Billing can be very labor-intensive and manual. Kinetik has automated a huge part of the process and allows our people to deliver a better customer experience because they are not pushing paper.

What our clients say

avatar

Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

avatar

Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

avatar

Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

avatar

Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

Recommended Articles

Get a glimpse into the future of NEMT

A comprehensive look into the current state of the NEMT industry, latest advancements, trends and innovations. Streamline your NEMT Services and stay ahead of the game.

Read More
doctorimg ipad