NEMT should be a core part of Case and Care Management
For too long, transportation has been treated as an afterthought in care management—outsourced, fragmented, and disconnected from the broader member experience.
That’s changing.
Health plans are increasingly recognizing Non-Emergency Medical Transportation (NEMT) not as an administrative expense, but as a strategic tool to improve outcomes, reduce costs, and retain members.
When transportation data connects directly to care management systems, care teams can close gaps faster, identify members at risk of missed appointments, and coordinate interventions in real time.
By bringing NEMT in-house—supported by modern, interoperable technology—plans gain full visibility and control. The result: less administrative waste, stronger compliance, and better member experiences.
That’s what smarter healthcare infrastructure looks like.
Read our white paper → Revolutionizing care access: Why payers are taking NEMT in-house — in partnership with Becker’s Spring Payer Issues Roundtable
In the media
This quarter, Kinetik’s leadership was featured across national healthcare publications, sharing insights on innovation, equity, and program design in healthcare.
Forbes — Byline by Sufian Chowdhury
Healthcare IT Today — Byline by Michelle Moreno
Forbes Business Development Council — Contributions by Mohammad Hossain
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The 14 biggest challenges biz dev leaders are overcoming (and how)
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Biz dev leaders reveal why active listening makes all the difference
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How to build a brand voice that consumers actually care to read about
The latest from Kinetik
Fall product enhancements:
This fall we’ve released a series of upgrades to help health plans and transportation providers operate with greater precision, transparency, and speed—turning transportation data into real-time actionable insights.
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Trip Scheduler: More efficient workflows, optimized for care coordination.
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Trip Assistant + RCM: Advanced automation for cleaner claims and faster reimbursements.
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Health App: Expanded accessibility with multi-language support and real-time updates for members.
Together, these enhancements create a more connected ecosystem that strengthens program integrity and reduces friction across every trip.
Learn more → Fall product updates | Request a demo
NEMT insights
From the blog:
In summary
As regulations tighten and budgets narrow, efficiency will define success in 2026. Health plans that own their transportation programs—backed by interoperable digital infrastructure—will lead on cost control, compliance, and care coordination.
At Kinetik, we’re helping payers get there. Because when every trip connects, care does too.
