Riding into Healthcare's Future

Riding into Healthcare's Future

Kinetik has transformed the non-emergency medical transportation (NEMT) landscape by developing a digital infrastructure that connects patients, transportation providers, and health plans. This integration has streamlined the NEMT workflow, reducing administrative burdens and enhancing access.

The company's platform offers real-time scheduling, ride tracking, and billing and payment solutions, addressing long-standing inefficiencies in the industry. By digitizing these processes, Kinetik has improved the patient experience and ensured timely payments for transportation providers. This approach not only optimizes operational efficiency, but also contributes to better health outcomes by facilitating consistent access to medical appointments.

Under the leadership of CEO Sufian Chowdhury, Kinetik has expanded its reach and impact, positioning itself as a leader in the healthcare transportation sector. The company's commitment to innovation and collaboration continues to drive improvements in the NEMT space.

To gain deeper insights into Kinetik's journey and its role in reshaping healthcare transportation, listen to the full episode on Outcomes Rocket.

 

About client

Safe and cost effective solution

Divine Right Transportation provides safe and cost effective transportation to addiction and recovery programs, pharmacy trips, doctors appointments, clinic visits, physical therapy, diabetes treatment, dialysis treatment, oncology trips, and more.

Their company strive to provide safe and timely social assistance and health-related transportation needs to those who are under-served with limited income.

Partnership with Kinetik

After three years of operating only in California, Divine Right Services was ready to expand its non-emergency medical transportation footprint in 2022. But with more states, more regulations and more rides to process, Divine Right would need a massive infusion of billing staff.

Instead, they brought on RCM Pro billing services from Kinetik.

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Challenge

Quickly schedule and manage patient trips with full visibility into transportation benefit utilization. Trip Scheduler and Trip Assistant improves patient flow and lets healthcare workers get back to providing care.

Solution

With the nation’s largest digitally integrated NEMT transportation network, Kinetik is your partner for scalability. Trip Scheduler streamlines trip assignment and provides full ride visibility.

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Impact

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Robert McBride

Founder and CEO at Divine Right Transportation

Billing can be very labor-intensive and manual. Kinetik has automated a huge part of the process and allows our people to deliver a better customer experience because they are not pushing paper.

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Robert McBride

Founder and CEO at Divine Right Transportation

Billing can be very labor-intensive and manual. Kinetik has automated a huge part of the process and allows our people to deliver a better customer experience because they are not pushing paper.

What our clients say

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Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

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Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

avatar

Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

avatar

Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

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