Health providers concerned about impact of New York Medicaid reform

Health providers concerned about impact of New York Medicaid reform

Medicaid reforms in New York have raised concerns among home care providers, especially regarding the consolidation of the Consumer Directed Personal Assistance Program (CDPAP) into a single fiscal intermediary. Many providers are worried that this change could stretch their resources thin, ultimately impacting the quality of care provided to elderly and disabled individuals. The fear is that this reform could lead to an increase in institutionalized care as home care services become harder to access.

A key issue raised in the discussion is the inefficiency within New York’s non-emergency medical transportation (NEMT) system. Tom Turner, a member of Kinetik Care's Board of Directors, pointed out that the current system results in substantial financial losses for insurance providers while also causing missed appointments for patients. These inefficiencies not only increase costs but also create barriers to healthcare access for vulnerable populations.

Kinetik is actively addressing these challenges with technology-driven solutions that aim to streamline NEMT operations. By implementing automated scheduling, real-time trip tracking, and seamless billing integration, Kinetik seeks to reduce waste and enhance service reliability. This technological overhaul is crucial, especially as New York grapples with Medicaid reforms that affect both healthcare providers and the patients they serve.

To learn more about the implications of these reforms and how Kinetik is working to improve healthcare transportation, see the full coverage here: Spectrum Local News

 

 

About client

Safe and cost effective solution

Divine Right Transportation provides safe and cost effective transportation to addiction and recovery programs, pharmacy trips, doctors appointments, clinic visits, physical therapy, diabetes treatment, dialysis treatment, oncology trips, and more.

Their company strive to provide safe and timely social assistance and health-related transportation needs to those who are under-served with limited income.

Partnership with Kinetik

After three years of operating only in California, Divine Right Services was ready to expand its non-emergency medical transportation footprint in 2022. But with more states, more regulations and more rides to process, Divine Right would need a massive infusion of billing staff.

Instead, they brought on RCM Pro billing services from Kinetik.

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Challenge

Quickly schedule and manage patient trips with full visibility into transportation benefit utilization. Trip Scheduler and Trip Assistant improves patient flow and lets healthcare workers get back to providing care.

Solution

With the nation’s largest digitally integrated NEMT transportation network, Kinetik is your partner for scalability. Trip Scheduler streamlines trip assignment and provides full ride visibility.

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Impact

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Robert McBride

Founder and CEO at Divine Right Transportation

Billing can be very labor-intensive and manual. Kinetik has automated a huge part of the process and allows our people to deliver a better customer experience because they are not pushing paper.

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Robert McBride

Founder and CEO at Divine Right Transportation

Billing can be very labor-intensive and manual. Kinetik has automated a huge part of the process and allows our people to deliver a better customer experience because they are not pushing paper.

What our clients say

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Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

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Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

avatar

Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

avatar

Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

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