Innovative Transportation Strategies to Expand Access, Improve Member Outcomes and Reduce Cost

Innovative Transportation Strategies to Expand Access, Improve Member Outcomes and Reduce Cost

At Kinetik, we know health plans carry the responsibility of delivering safe, timely, and equitable access to care. That’s why we’re proud to share the recording of our latest webinar: “Innovative Transportation Strategies to Expand Access, Improve Member Outcomes, and Reduce Cost.” This webinar, hosted by HMA, offers a deep dive into new models and tools transforming Non-Emergency Medical Transportation (NEMT).

Why this matters for health plans:

  • Reliable transportation for members = better outcomes. 
  • Lower the cost of fraud, waste and abuse while controlling unnecessary utilization.
  • Technology powers transparency & control through GPS tracking, fraud detection, and mobile apps, which are essential for accountability, efficiency, and compliance.

This webinar is essential for teams focused on operations, compliance, finance, and member experience within Medicaid, Medicare Advantage, and Managed Care Organizations. You’ll hear from experts with examples of how partnerships with ride-sharing, tech integration, and hybrid models result in faster pickups, lower costs, and higher satisfaction.

Listen to the full recording to learn how your health plan can elevate its transportation benefit. Join fellow health plan leaders who are transforming NEMT from a cost center into a strategic advantage—enhancing access, outcomes, and financial performance.

 

About client

Safe and cost effective solution

Divine Right Transportation provides safe and cost effective transportation to addiction and recovery programs, pharmacy trips, doctors appointments, clinic visits, physical therapy, diabetes treatment, dialysis treatment, oncology trips, and more.

Their company strive to provide safe and timely social assistance and health-related transportation needs to those who are under-served with limited income.

Partnership with Kinetik

After three years of operating only in California, Divine Right Services was ready to expand its non-emergency medical transportation footprint in 2022. But with more states, more regulations and more rides to process, Divine Right would need a massive infusion of billing staff.

Instead, they brought on RCM Pro billing services from Kinetik.

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Challenge

Quickly schedule and manage patient trips with full visibility into transportation benefit utilization. Trip Scheduler and Trip Assistant improves patient flow and lets healthcare workers get back to providing care.

Solution

With the nation’s largest digitally integrated NEMT transportation network, Kinetik is your partner for scalability. Trip Scheduler streamlines trip assignment and provides full ride visibility.

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Impact

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Robert McBride

Founder and CEO at Divine Right Transportation

Billing can be very labor-intensive and manual. Kinetik has automated a huge part of the process and allows our people to deliver a better customer experience because they are not pushing paper.

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Robert McBride

Founder and CEO at Divine Right Transportation

Billing can be very labor-intensive and manual. Kinetik has automated a huge part of the process and allows our people to deliver a better customer experience because they are not pushing paper.

What our clients say

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Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

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Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

avatar

Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

avatar

Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

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