Culture and Diversity at Kinetik

Culture and Diversity at Kinetik

At Kinetik, we’re driven by a simple but powerful mission: empowering care through connectivity. That mission starts at our core —through a team that reflects the diverse communities we serve and a culture that embraces equity, innovation, and collaboration. We know that to improve health equity in the non-emergency medical transportation (NEMT) industry, we must first foster equity in our own workplace. That’s why we’ve built a culture centered on our core values: Be Collaborative, Be Curious, Be Just. These values guide how we lead, how we hire, and how we support one another every day.

Founded by a diverse team, Kinetik has prioritized building a workforce that reflects a wide range of backgrounds and experiences.  From the start, our co-founders Sufian Chowdhury, Atif Hussain, and Mahbub Rahman have led with empathy, believing that listening to different perspectives is essential to successfully building a stronger, more equitable company. 

“Perspective matters. The more voices we include, the better we build. Diversity isn’t just the right thing to do — it’s what drives innovation and makes great companies possible,” said Sufian Chowdhury, CEO.

We hire the best people, wherever they are located. Across the United States, and globally, our team brings a mix of experiences and perspectives that help us continue to grow and think differently. Whether they’re working remotely or in person at the Kinetik office, our team members care about maintaining and growing an inclusive culture. This shared commitment unites us and is how we turn big ideas into real impact for the communities we serve.

Regarding Kinetik’s leadership team, 75% of our leaders are people of color or women. This statistic is substantially higher than the average amongst corporations, where only 28% of people of color or women hold leadership roles. This demonstrates our dedication to ensuring that diverse perspectives and experiences are present at all levels of the organization, starting with leadership. 

Learn more about Kinetik's team, story and values here.

 

About client

Safe and cost effective solution

Divine Right Transportation provides safe and cost effective transportation to addiction and recovery programs, pharmacy trips, doctors appointments, clinic visits, physical therapy, diabetes treatment, dialysis treatment, oncology trips, and more.

Their company strive to provide safe and timely social assistance and health-related transportation needs to those who are under-served with limited income.

Partnership with Kinetik

After three years of operating only in California, Divine Right Services was ready to expand its non-emergency medical transportation footprint in 2022. But with more states, more regulations and more rides to process, Divine Right would need a massive infusion of billing staff.

Instead, they brought on RCM Pro billing services from Kinetik.

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Challenge

Quickly schedule and manage patient trips with full visibility into transportation benefit utilization. Trip Scheduler and Trip Assistant improves patient flow and lets healthcare workers get back to providing care.

Solution

With the nation’s largest digitally integrated NEMT transportation network, Kinetik is your partner for scalability. Trip Scheduler streamlines trip assignment and provides full ride visibility.

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Impact

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Robert McBride

Founder and CEO at Divine Right Transportation

Billing can be very labor-intensive and manual. Kinetik has automated a huge part of the process and allows our people to deliver a better customer experience because they are not pushing paper.

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Robert McBride

Founder and CEO at Divine Right Transportation

Billing can be very labor-intensive and manual. Kinetik has automated a huge part of the process and allows our people to deliver a better customer experience because they are not pushing paper.

What our clients say

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Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

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Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

avatar

Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

avatar

Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

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