Kinetik and ProCredEx Partnership

March 24, 2023 Kinetik and ProCredEx Partnership

Kinetik Healthcare Solutions and ProCredEx partner in fighting fraud, waste, and abuse while streamlining administrative and operational tasks in non-emergency medical transportation.

New York City, New York: Kinetik and ProCredEx have partnered to streamline credentialing and trip management in the non-emergency medical transportation (NEMT) industry. By integrating ProCredEx’s collaborative network and credentials exchange with Kinetik’s Trip Scheduler software, users can efficiently manage trips with the confidence that transportation providers, drivers, and vehicles are proactively vetted and confirmed as compliant. 

Fraud, waste, and abuse are rampant throughout NEMT. Technology tools like Kinetik and ProCredEx limit fraud, waste, and abuse and materially improve efficiency, quality, and compliance. The solution also saves NEMT organizations time and money by eliminating manual tasks, proactively proving compliance, and ensuring “clean encounters” that avoid payment delays, retroactive audits, and revenue claw-backs.

These tools create a new standard in NEMT and enable organizations to differentiate themselves from competitors by demonstrating to the industry that their programs deliver the highest-quality and most-reliable transportation services. 

“The Kinetik and ProCredEx partnership is a game changer for anyone keeping copies of credentials on their computer or manually uploading them to a portal. Data integration between both platforms allows seamless scheduling of rides without having to worry about the assignment to non-credentialed transportation providers and drivers,” stated Mahbub Rahman, Chief Technology Officer and Co-Founder at Kinetik. Patient satisfaction is a top priority for Kinetik customers, and the ProCredEx integration into Trip Scheduler is an easy-to-use solution for credentialing drivers and increasing comfort.

George Bosnjak, Chief Growth & Partnerships Officer at ProCredEx, said, “Leveraging both technologies in unison is the best way to nearly eliminate fraud, waste, and abuse in the industry. The integration between ProCredEx and Kinetik allows full visibility and automation throughout the trip cycle, starting with showing which credentialed drivers and vehicles are compliant and available for service.” 

George added, “We share common values and have built complementary tools. Our communities deserve safe and reliable transportation services. This integrated solution empowers NEMT organizations to eliminate the industry’s common administrative shortcomings and focus on what they do best— helping folks get around and live healthier lives. Forward-leaning and technology-driven organizations with shared goals can achieve great things.” 

Kinetik and ProCredEx are proud to offer solutions that enable the NEMT industry to meet the growing expectations and requirements of regulators and funding sources.  Leveraging technology to establish new standards in NEMT compliance and operations proactively meets these expectations and ensures the industry meets the community's needs.

 

About Kinetik Healthcare Solutions

We envision a future in which the coordination and delivery of medical transportation will be so seamless that any patient, anywhere, can request a healthcare ride in real-time. To accomplish this, we have built the nation’s largest healthcare transportation infrastructure — one that digitally connects health plans, brokers, and providers. This enhanced level of connectivity significantly improves access to care for patients. Join our partners and us as we reimagine the healthcare transportation industry.

About ProCredEx

At ProCredEx we are passionate about helping the professionals we all rely upon, and their organizations, focus on serving the community rather than the oversized burdens associated with traditional credentialing and compliance programs. This critical work ensures high-quality services and should no longer be relegated to manual, redundant, and siloed processes that needlessly distract and fatigue our professionals and administrative staff.

About client

Safe and cost effective solution

Divine Right Transportation provides safe and cost effective transportation to addiction and recovery programs, pharmacy trips, doctors appointments, clinic visits, physical therapy, diabetes treatment, dialysis treatment, oncology trips, and more.

Their company strive to provide safe and timely social assistance and health-related transportation needs to those who are under-served with limited income.

Partnership with Kinetik

After three years of operating only in California, Divine Right Services was ready to expand its non-emergency medical transportation footprint in 2022. But with more states, more regulations and more rides to process, Divine Right would need a massive infusion of billing staff.

Instead, they brought on RCM Pro billing services from Kinetik.

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Challenge

Quickly schedule and manage patient trips with full visibility into transportation benefit utilization. Trip Scheduler and Trip Assistant improves patient flow and lets healthcare workers get back to providing care.

Solution

With the nation’s largest digitally integrated NEMT transportation network, Kinetik is your partner for scalability. Trip Scheduler streamlines trip assignment and provides full ride visibility.

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Impact

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Robert McBride

Founder and CEO at Divine Right Transportation

Billing can be very labor-intensive and manual. Kinetik has automated a huge part of the process and allows our people to deliver a better customer experience because they are not pushing paper.

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Robert McBride

Founder and CEO at Divine Right Transportation

Billing can be very labor-intensive and manual. Kinetik has automated a huge part of the process and allows our people to deliver a better customer experience because they are not pushing paper.

What our clients say

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Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

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Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

avatar

Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

avatar

Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

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