Case Study

Kinetik and iCabbi Partnership

January 9, 2023 Kinetik and iCabbi Partnership

We're very thankful that Kinetik came along. Together we have a better solution for this industry.

About client

Company
iCabbi
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Website
icabbi.com
Product used

Digitizing Taxi Services

iCabbi was founded in 2008 in Sutton, Dublin, where it continues to be headquartered. It powers over 100,000 for-hire vehicles around the world with its intelligent dispatch platform. This includes a world-class passenger app, driver app, business solution, payment console, open API, and marketplace. iCabbi’s vision is to put traditional for-hire companies at the center of mobility. iCabbi is part of the Mobilize ecosystem, which gathers all the mobility and energy-related services of the Renault Group.

Partnership with Kinetik

Although iCabbi could deliver a seamless taxi service to its customers, it had a lot of trouble with the complexity that comes with non-emergency medical transportation. By leveraging Kinetik's platform, the company was able to put mobility at the center of its offerings and help its customers better serve their local markets.

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Challenge

iCabbi was having a lot of trouble managing the billing that management that comes with offering non-medical emergency rides for their customers. They knew they needed an expert but didn't know who to turn to.

Solution

By working with Kinetik, they were able to streamline processes for transportation providers and, ultimately, patients who rely on the NEMT services to meet their health needs.

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Impact

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Kevin Frend

CEO at iCabbi

It was pretty simple. We weren't great at managing the added complexity involving NEMT billing. Kinetik gets our customers their money faster. 

kevin_french_icabbi

Kevin Frend

CEO at iCabbi

It was pretty simple. We weren't great at managing the added complexity involving NEMT billing. Kinetik gets our customers their money faster. 

500+

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125%

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40

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What our clients say

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Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

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Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

avatar

Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

avatar

Brian Lawrence

Head of Financial Department at HCA Healthcare

Superior to any other service we have ever used. They taught our team how to build email and SMS automation from scratch. In the past, our employees were unsure how automation worked.

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