Kinetik and iCabbi Partnership

June 9, 2023 Kinetik and iCabbi Partnership

“It was pretty simple. We weren't great at managing the added complexity involving NEMT billing so we needed a partner who is an expert at it! Kinetik had developed revenue cycle management software for NEMT fleets dealing with specialized billing, and was getting these folks their money quicker. It made perfect sense to work with Kinetik,” said Kevin French, the Chief Executive Officer for iCabbi North America.

Sufian stated, “By combining iCabbi’s dispatch software with Kinetik’s billing platform, both companies are able to streamline processes for transportation providers and, ultimately, patients who rely on the NEMT services to meet their health needs.”

Kevin echoes the positive elements of the partnership by saying “We're very thankful that Kinetik came along. Together we actually have a better solution for this industry.” 

Kinetik and iCabbi’s partnership is a monumental step towards helping transportation providers optimize their business and provide better member experiences.

About Kinetik Healthcare Solutions

We envision a future in which the coordination and delivery of medical transportation will be so seamless that any patient, anywhere, can request a healthcare ride in real-time. To accomplish this, we have built the nation’s largest healthcare transportation infrastructure — one that digitally connects health plans, brokers, and providers. This enhanced level of connectivity significantly improves access to care for patients. Join us and our partners as we reimagine the healthcare transportation industry.

About iCabbi

iCabbi was founded in 2008 in Sutton, Dublin, where it continues to be headquartered. It powers over 100,000 for-hire vehicles around the world with its intelligent dispatch platform. This includes a world-class passenger app, driver app, business solution, payment console, open API, and marketplace. iCabbi’s vision is to put traditional for-hire companies at the center of mobility. iCabbi is part of the Mobilize ecosystem, which gathers all the mobility and energy-related services of the Renault Group.

About client

Company
iCabbi
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Website
Product used

Digitizing Taxi Services

iCabbi was founded in 2008 in Sutton, Dublin, where it continues to be headquartered. It powers over 100,000 for-hire vehicles around the world with its intelligent dispatch platform. This includes a world-class passenger app, driver app, business solution, payment console, open API, and marketplace. iCabbi’s vision is to put traditional for-hire companies at the center of mobility. iCabbi is part of the Mobilize ecosystem, which gathers all the mobility and energy-related services of the Renault Group.

Partnership with Kinetik

Although iCabbi could deliver a seamless taxi service to its customers, it had a lot of trouble with the complexity that comes with non-emergency medical transportation. By leveraging Kinetik's platform, the company was able to put mobility at the center of its offerings and help its customers better serve their local markets.

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Challenge

iCabbi was having a lot of trouble managing the billing that management that comes with offering non-medical emergency rides for their customers. They knew they needed an expert but didn't know who to turn to.

Solution

By working with Kinetik, they were able to streamline processes for transportation providers and, ultimately, patients who rely on the NEMT services to meet their health needs.

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kevin_french_icabbi

Kevin Frend

CEO at iCabbi

It was pretty simple. We weren't great at managing the added complexity involving NEMT billing. Kinetik gets our customers their money faster. 

kevin_french_icabbi

Kevin Frend

CEO at iCabbi

It was pretty simple. We weren't great at managing the added complexity involving NEMT billing. Kinetik gets our customers their money faster. 

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What our clients say

McBride-CEO

Robert McBride

Founder and CEO, Divine Right Transportation

Being able to hand off one of the most complicated and burdensome parts of the industry to Kinetik has made a tremendous difference. It’s lightened our load so we can focus on what we want to do — serve patients — and not get bogged down with billing issues.

Bill Yuhnke Liberty Cab

Bill Yuhnke

President, Liberty Yellow Cab

Kinetik's RCM Pro billing service has helped our company consolidate billing and get paid faster. We're saving on costs because we don't need a team of billers to handle this process. Plus, we're confident that our operations are in compliance with industry regulations.

Francine Rahe

Controller, CBR Transport

Kinetik is an AMAZING company with incredible customer service, and brilliant billing specialists. I trust their work. They have allowed our company to scale easily. I'm truly impressed.

Jeremy Scalzi M7

Jeremy Scalzi

President and CEO, M7

Kinetik has cut our administrative costs by more than half, allowing our family business to provide more personalized service and improve the standard of care.

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