Resources

Kinetik Newsletter Q2 2025

Written by Kinetik | Jun 12, 2025 3:28:26 PM

Powering NEMT Through Connected Infrastructure

The fragmentation in healthcare impacts all of us. Our health data, care coordination, and administrative workflows are complex and disconnected. This is especially evident in Non-Emergency Medical Transportation (NEMT), where siloed systems, manual processes, and unreliable coordination continue to leave members asking, “where’s my ride?” 

At Kinetik, we’re building the infrastructure NEMT has always needed: one that’s digital, interoperable, and real-time. We are focused on delivering smarter, more connected systems that help health plans eliminate manual processes, reduce fraud, and deliver transportation that’s as reliable as the care it leads to.

With our interoperable platform and consultative approach to NEMT redesign, health plans improve access to care with real-time data, automation, and a more efficient transportation network. Our latest blog outlines our three proven methods for transforming NEMT.

Sufian Chowdhury, CEO & Founder, Kinetik

Read the blog →

Join our Webinar

 

Ways to Fight NEMT to Improve Member Experiences and Lower Costs

Register to attend our webinar with HMA on June 25, 2025, about how Non-Emergency Medical Transportation (NEMT) is breaking down access barriers for Medicaid populations. Discover how to transform NEMT from traditional ride scheduling to smarter, more efficient solutions that improve outcomes and reduce costs. 

Register for the Webinar

In the Media

 

Ways to Fight NEMT Fraud, Waste, & Abuse

In HIT Consultant, Sufian explored how digital infrastructure can combat fraud, waste, and abuse in Medicaid transportation—highlighting the role of automation, real-time tracking, and GPS validation in protecting public health dollars.

Read the Q&A

5 Things We Must Do To Improve the US Healthcare System

In a recent feature with Authority Magazine, Sufian offered five bold, necessary steps to rebuild trust, elevate equity, and use data with purpose.

Read the full interview

Product Update: A New Member Experience

 

Our Member App launched in April. With real-time trip tracking, improved accessibility, and an intuitive interface, it’s setting a new standard for how members experience NEMT.

We’ll share a deeper dive next quarter — but if you’d like a preview, reach out for a demo by clicking here.

Company Announcements

 

People First: Kinetik Certified as a Great Place to Work

We’re proud that Kinetik is officially certified as a Great Place to Work, but even more thrilled about what our team says:

  • 100% of employees say Kinetik is a great place to work
  • That’s nearly twice the rate of a typical U.S. company (57%)

More than numbers, this recognition reflects the values we live every day: collaboration, authenticity, support, and a shared purpose.

We have a loyal team with high tenure:

  • 32% with us <2 years
  • 60% for 2–5 years
  • 8% for 6–10 years

When asked to describe our culture, employee adjectives included: special, supportive, genuine, collaborative.

Read more

Trust Matters: Our Certifications Prove It

Security and compliance aren't afterthoughts–they're core to how we operate.

  • HITRUST Certification
  • SOC 2 Type 2
  • SOC 1 Type 2

Every ride, record, and reimbursement runs through a platform built to uphold the industry’s highest standards.

Let’s reimagine what’s possible for NEMT — together.

Learn More →