Traditional non-emergency medical transportation programs were not built for today’s Medicaid environment. Fragmented systems, manual oversight, and legacy processes create gaps in access and leave room for fraud, waste, and abuse. As Medicaid programs expand and accountability expectations increase, NEMT infrastructure must evolve.
In this on-demand webinar, learn how modernized NEMT infrastructure is transforming access, program integrity, and operational accountability at scale.
Hear from:
Moderator: Becca Geist, National Director of Government Programs, Kaiser Permanente
Panelist: Sufian Chowdhury, Co-Founder & CEO, Kinetik
Panelist: Andrew Peterson, CEO, UHC New Mexico
Drawing on real-world examples from payer, state, and federal perspectives, panelists share real-world lessons on how data-driven visibility, standardized workflows, and interoperable systems are delivering better member and provider outcomes, while reducing FWA risk particularly in rural and hard-to-serve communities, without sacrificing statewide consistency or cost control.
This discussion highlights the shift from reactive oversight to real-time operational control, demonstrating how scalable, connected infrastructure can improve member outcomes while protecting public resources.
If you are responsible for Medicaid oversight, managed care operations, compliance, or transportation program performance, this session provides practical insight into what modern, accountable NEMT looks like in action.